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If you are missing an item, have a defective product, or didn’t get your package, contact us, and we will resolve the issue for you. For missing orders, we will send out a replacement order free of...

We do not offer refunds. However, if there is anything wrong with your order (missing items, defective product, or undelivered order), contact us, and we will help resolve any issues.

ome coupon codes are applied automatically.  For other coupons that you need to apply manually, there is a coupon code section on the cart page.

Yes, all first-time buyers get a coupon code automatically applied to your invoice, giving you 10% off and a free 3.5g of flower. You also get a $10 credit in points that you can use on your next o...

You can redeem your points at the top of the cart page.  There is a button you can push to claim your rewards. If it worked, you will see your points deducted from your invoice total.

ou can earn points in different ways (each 25 points = $1): By making purchases. Each dollar spent will earn you 1 reward point. By leaving reviews: For each product review, you make on any produ...

Rewards points are store credits you can earn by placing orders, leaving reviews, and referring friends. You can redeem your points at the top of the cart page the next time you place an order.

You will need to track when your package gets delivered so you don’t miss it. You don’t need to do anything else at the time of delivery unless you request your package be signature upon delivery.

If you haven’t received your package, contact USPS first for an update.  Sometimes they require additional information (e.g. label unreadable, etc). If USPS confirms that they have lost your packag...

Yes, you can choose express shipping options for an additional fee.